&pizza – U Street

Worse location visited so far. Poor general hygienical condition and sticky table surface. No working air conditioning, out of order bathroom, no workin soda machine, no cash accepted and 1 only non c... Read more

Worse location visited so far. Poor general hygienical condition and sticky table surface. No working air conditioning, out of order bathroom, no workin soda machine, no cash accepted and 1 only non courteous but rude employee. In addition my order got lost in the system. Long wait time to get my order with no other customers ahead of me. This place needs to be shut down and put back in shape. I rate this minus 3 stars Read less

Great pizza, if you’ve been tourist-ing around DC all day and need a late night bite this is a great option. It’s not too expensive and quite good pizza. Location is easy, if a bit small with tight se... Read more

Great pizza, if you’ve been tourist-ing around DC all day and need a late night bite this is a great option. It’s not too expensive and quite good pizza. Location is easy, if a bit small with tight seating. We went in right before close, the music was very loud and service was a tad slow but the workers were good and kind. Would recommend the hot honey. Read less

Pizza was really really good. Employees don’t say much but not rude either. Quick service. Little seating, maybe seats 15 people total. No wait for us, but we came later on a week night.

Awesome pizza and nice people Ny,and Marques fixed it up real nice and he did a great job on adding all my favorite toppings.Thank U & pizza U street.✌️👌😁👌👍

To Whom It May Concern, I am writing to express my disappointment with the lack of professionalism and respect I encountered at your establishment on Friday, November 29, 2024, around 8:15 PM. My exp... Read more

To Whom It May Concern, I am writing to express my disappointment with the lack of professionalism and respect I encountered at your establishment on Friday, November 29, 2024, around 8:15 PM. My experience was not only frustrating but also deeply concerning in terms of the customer service standards I witnessed. I placed an order for vegan knots, which I noticed were being incorrectly prepared when the young light-skinned man with locs behind the counter added cheese to them. I immediately addressed the issue, saying, “Hold up, those are vegan.” His response was dismissive and unprofessional: “So what, you want me to throw them away?” I suggested either removing the cheese or discarding the item to correct the mistake. His reply was shockingly rude: “I’m not doing shit, you’re doing too much.” He then proceeded to throw my food in the trash in a hostile manner. This behavior was completely unacceptable. When I asked for his name, he dismissively replied, “I don’t know, you figure it out,” and escalated the situation further by making an inappropriate and personal comment, asking, “Where’s your man?” Another staff member, a young woman with black twists and blonde pieces, then joined the conversation and was equally disrespectful. Her behavior only worsened the situation. The only person who showed any professionalism was a young lady in a gray hoodie with a piercing on the top of her lip. She was respectful, apologetic, and attempted to address the issue, even though she was not responsible for the problem. She , also tried to diffuse the tension and come up with a solution. Unfortunately, the behavior of the two other employees overshadowed these efforts. Their hostility and lack of accountability reflect poorly on your establishment and make it difficult for customers to feel valued or respected. I am appalled by this experience and hope that you will take immediate action to address the behavior of these employees. Proper training in customer service and professionalism is essential to ensuring that no other customer has to endure such an unacceptable experience. Thank you for your attention to this matter. I look forward to your response and to learning how you plan to rectify this issue. Read less